STEPPS Legal & Privacy Policy

STEPPS CIO is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. STEPPS may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are happy with any changes.

1. What Information We Collect

We may collect the following information when you contact STEPPS, request therapy referral support, or register for Mental Health First Aid (MHFA) training:

• Name & Contact Details: Full name and email address (stepps.charity@gmail.com).
• Demographic Information: Region, postcode, or location for matching with local BACP registered therapists.
• Service Inquiries: Details relevant to dancer mental health assistance, workshop quotes, or bursary support applications.

2. What We Do With The Information We Gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal Record Keeping: Maintaining confidential logs of therapy bursary referral requests and MHFA course enrollments.
• Service Improvement: We use feedback to improve our psychological support programs, workshops, and educational materials.
• Communications: We may periodically send informational updates about upcoming workshops, mental health campaigns, or charity initiatives.

3. Security & Data Safeguarding

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

All therapy referral discussions handled by our BACP accredited practitioners adhere to strict clinical confidentiality standards and British Association for Counselling and Psychotherapy ethical frameworks.

4. How We Use Cookies

A cookie is a small file placed on your computer’s hard drive. The cookie helps analyse web traffic or allows web applications to respond to you as an individual. We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

5. Links to External Websites

Our website may contain links to other websites of interest (such as JustGiving, BAPAM, MIND, Shout, or accredited therapy registers). However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.

6. Your Rights Under UK GDPR & Data Protection Act 2018

Under the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018, you hold statutory individual rights regarding your personal data processed by STEPPS CIO: